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Latest News and Updates

Communicate Openly About Your Recovery and Regain Customer Loyalty

Chase A. Pisaris Henderson

Published on: 24/05/2025

Open, honest communication is one of the most powerful tools your business can use after a disaster. Sharing your recovery journey not only keeps your customers informed—it builds trust, strengthens relationships, and encourages loyalty. In this blog, we’ll explore how to communicate effectively during tough times, what messages resonate most, and why transparency is key to regaining customer confidence.

Disaster Recovery

Why Your Business Needs a Disaster Recovery Team

Chase A. Pisaris Henderson

Published on: 15/05/2025

When disaster strikes, having a team in place can mean the difference between a full recovery and permanent closure. A disaster recovery team isn’t just a contingency—it’s your business’s frontline defense. From IT and communications to operations and customer service, each member plays a critical role in restoring normalcy. In this post, we’ll break down why your business needs a disaster recovery team, what roles to include, and how to activate them when it matters most.

Disaster Recovery

Why a Post-Disaster CRM System Can Save Your Business

Chase A. Pisaris Henderson

Published on: 13/05/2025

After a disaster, communication and customer trust can break down quickly. That’s where a strong CRM (Customer Relationship Management) system becomes essential. A post-disaster CRM helps you stay connected with customers, track interactions, prioritize outreach, and streamline support—so your business doesn’t just survive, it rebuilds stronger relationships. In this post, we’ll explore why investing in a CRM system after a crisis can be a game-changer for your recovery.

Disaster Recovery

Creating a Resilient Supply Chain After a Disaster

Chase A. Pisaris Henderson

Published on: 08/05/2025

Disasters can disrupt every link in your supply chain—from production delays to shipping breakdowns. Building a resilient supply chain isn’t just about having backup suppliers; it’s about creating a flexible, responsive system that can adapt under pressure. In this post, we’ll cover key strategies for strengthening your supply chain after a disaster, including diversification, local sourcing, inventory planning, and real-time communication tools.

Disaster Recovery